Customer Service Executive

and Duties: Respond promptly and professionally to customer inquiries via social media and online platforms; Provide product/service consultations and help users resolve their concerns using customer service tools; Identify and report user issues during service usage and coordinate timely solutions; Collaborate closely with the Customer Service team to ensure seamless service operations; Carry out additional tasks as assigned by the Customer Service Manager.

and Skills: At least 1 year of experience in a customer service role; Proficiency in Korean or English is highly preferred; Clear, friendly, and easy-to-listen voice with polite and effective communication skills; High level of carefulness, responsibility, and reliability in work; Ability to persuade, negotiate, troubleshoot, and manage unexpected situations calmly; Have a personal laptop.

At bTaskee, we don’t just work – we thrive with top-notch

! Competitive Salary – Rewarded based on your experience and skills; KPI-Based Salary – Earn what you deserve through your contributions; 13th-Month Bonus – Rewarded based on both your performance and the company’s success; Annual Performance Review – Unlock growth opportunities every year; BYOD Support – Get an allowance while enjoying the flexibility of using your own laptop; Comprehensive Healthcare – Regular check-ups & a premium health package; Premium Healthcare - Exclusive top-tier health insurance for your well-being; SHUI Compliance – Contributions aligned with legal regulations; Generous Leave Policy – Enjoy 12–16 annual leave days per year; Celebration Perks – Special

benefits:for birthdays, weddings, childbirth, and more; Engaging Workplace – Activities & exciting team-building events; Advance Home Care Benefit – Get a monthly bTaskee package, freeing up your time for learning, relaxation, and self-care. Working location: 201 Tran Nao, An Khanh Ward, HCMC Working time: Rotating shifts (3 shifts, 8 hours per shift, within the time frame of 7:00 AM – 9:30 PM daily).