Customer Service & Documentation Executive

Key

Responsibilities: Customer Service

Serve as the primary point of contact for customers regarding shipment inquiries and updates.

Coordinate with customers, overseas agents, carriers, transport providers, and internal departments.

Provide timely shipment status updates and resolve customer concerns professionally. ...

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.

Minimum 3 years of experience in freight forwarding, logistics, shipping, or customer service.

Good understanding of import/export procedures and shipping documentation.

Strong communication and interpersonal skills.

Proficiency in Microsoft Office (Excel, Word, Outlook).

Ability to work under pressure and manage...

Thưởng: 13th month salary upon completion of full year

Chăm sóc sức khoẻ: Insurance on Gross Salary

Nghỉ phép có lương: 12 days leave per year is allowed upon confirmation of Job

Khác: Salary per month: VNV 9-12 million per month (Negotiable) Working in friendly environment