Customer Service

Present, promote and sell services to prospective customers to meet individual monthly targets.

Receive customer inquiries from the Marketing team and consult with international ones (entrepreneurs, multi-national corporations, etc.) based on their needs for corporate services related to start-ups, bank account opening, etc. via email, live chat, and phone calls in English.

Collaborate with the Customer service staff/Sales Admin to complete orders as the company's procedure (This task will be trained later).

Maintain customer relationships.

Manage customer data and orders on CRM.

Provide regular, transparent, detailed feedback and reporting on personal performance (if requested) to Team Leader/Head of Department.

Other tasks assigned by Team Leader/Head of Department.

Fluent in English Bachelor's degree in English Linguistics, Economics, Banking, Business Administration, Business Laws, etc.

At least 1 year of work experience in related fields such as Sales, Customer Service, Service Consulting Corporate Services, etc.

Highly effective teamwork spirit, time management, organizational, negotiation and problem-solving skills Excellent knowledge of MS Office Familiar with documentation and CRM system Proactive attitude, hardworking, able to work both independently and within a team, able to multitask Having a basic knowledge of Economics, Finance, or International Banking is an advantage

Sales Commission

Perform Bonus

Career Path

Training/Certification