Customer Relation

RESPONSIBILITIES

Identify customer insights to enhance communication through various touchpoints, including direct customer interactions, sales channels, customer service teams, and other relevant avenues.

Improve and diversify internal services to cater to the unique needs of VIP customers nationwide.

Develop and manage a comprehensive guest-welcome schedule, overseeing all aspects of the customer's visit.

Maintain a...

Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.

Proven experience in customer service, customer care, or an airline is a competitive advantage.

Excellent communication skills, both written and verbal, with a strong ability to build rapport and establish positive relationships with customers and internal stakeholders.

Detail-oriented with exceptional organizational...

Chăm sóc sức khoẻ: FPT Care insurance plan tailored for FPT employees.

Nghỉ phép có lương: Annual Summer Vacation: following company’s policy and starts from May every year.

Thư viện: F-Town Campus provide many facilities for FPT Software employees such as football ground, basketball & volleyball, gym center, cafeteria, etc.

Xe đưa đón: Company shuttle buses provide convenient way of transportation for all employees.

Khác: Other allowances: transportation support by company bus, lunch allowance, working on-site allowance, etc.