Customer Quality Service Engineer

Range of

Responsibilities: 1. Goal:

Responsible for the processes and activities from receiving a customer complaint to closing it.

Follow up on customer feedback and advice the internal organization on risk and failures.

Independently managing complex complaints with higher levels of uncertainty and provide advice to customers and organization regarding product reliability and handling.

Continuous improvement production quality by...

Bachelor‘s degree in Mechanical or Electronic Engineering or Engineering field.

Fluent in English.

Basic knowledge of ISO 9001:2008

requirements:.

Very good communication skills.

Sensitive to customer needs, understanding customer expectations.

Basic data analysis.

Have professional knowledge of below items will be an advantage:

Six Sigma Green Belt certificate.

ERP Systems (Dynamics).

Statistical software...

Thưởng: 13th month salary + KPI Bonus

Chăm sóc sức khoẻ: Special Health insurance for employee and one relative

Máy tính xách tay: Laptop and Desktop provided

Xe đưa đón: Shuttle bus provided ( from Bien Hoa, Go Vap, Tan Binh and District 1)

Căn-tin: Free lunch at canteen