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Customer Engagement

FPT Software

F-Town 3, Lô E3 Võ Chí Công, Khu CNC, Phường Tăng Nhơn Phú, Thành phố Hồ Chí Minh, Việt Nam; Tòa nhà FPT Complex, đường Nam Kỳ Khởi Nghĩa, phường Ngũ Hành Sơn, Thành phố Đà Nẵng, Việt Nam; Tòa nhà FPT Cầu Giấy, phố Duy Tân, phường Cầu Giấy, Thành phố Hà Nội, Việt Nam
Chưa công bốKinh nghiệm chưa rõ6 ngày trướcNguồn: VietnamWorks
Ứng tuyển trên VietnamWorks

Tổng quan công việc

JOB OVERVIEW

The Customer Engagement Coach plays a critical role on the Service and Business Acceleration (SBA) team in preparing AI‑first venture service teams to successfully engage enterprise customers across the full customer lifecycle. Acting as a hands‑on coach and enabler, this role supports multiple venture teams in parallel as they progress through different...

Kỹ năng chính

customer engagementpre sales supportpost sales enablementai exposurecnc

Yêu cầu

Experience: 3–5 years of experience in pre‑sales, post‑sales, customer success, solution consulting, or a similar customer‑facing enablement role.

Customer‑Facing Skills: Proven ability to work directly with enterprise customers, including presentations, workshops, and enablement sessions.

AI Exposure: Experience working on or supporting AI, data, or advanced technology projects is a strong plus.

Communication: Excellent...

Quyền lợi

Chăm sóc sức khoẻ: FPT Care insurance plan tailored for FPT employees.

Nghỉ phép có lương: Work-life balance

benefits:with a flexible leave policy and annual health check-ups to support employee well-being.

Đào tạo: Sponsored training courses for personal growth and up to 100% coverage for certification costs.

Hoạt động nhóm: Global and inclusive workplace with monthly cross-cultural events.

Khác: Attractive annual summer vacation allowance. International exposure and career growth across global locations.