Häfele Vietnam LLC logo

Customer Care Center Executive

Häfele Vietnam LLC

Số 3, Đường 48, Phường 13, Quận 4, Tp.HCM
Chưa công bốKinh nghiệm chưa rõDang hom quaNguồn: VietnamWorks
Ứng tuyển trên VietnamWorks

Tổng quan công việc

Objective of the position Be responsible for receiving all customer complaints/ replacement/ stock returns and coordinate to related sections for customer complaints’ solving and provide a courteous and professional services to our customers at all the times. Description of tasks - Provide a courteous and professional service at all times.

Receive & process complaint &...

Kỹ năng chính

customer carecustomer retentioncustomer supportcustomer service

Yêu cầu

College / University Graduation.

At least 1 year relevant experience.

Working for MNC is preferable.

Good listening skills.

Good communication skills - Problem solving skills.

Be able to work independently and under high pressure - Customer service orientation - Good command of English is preferable - Dynamic, self-confident, hard-working, honest, gentle and willing to learn.

Computer literacy...

Quyền lợi

Thưởng: Allowances/ Quarterly Bonus/ Yearly Bonus/ 13th month salary

Chăm sóc sức khoẻ: Premium Healthcare package

Nghỉ phép có lương: 16 Annual leave

Thông tin bổ sung

Học vấn/chứng chỉ

Đại học, Cao đẳng

Ngôn ngữ

Tiếng Anh