Content Moderations Collaborator

Day-on-day Moderation: Perform daily review and moderation of content across various formats to ensure all user-generated content follows community standards and safety policies Operational Quality: Maintain high accuracy and speed in moderation tasks, ensuring consistent quality and meeting established performance targets (SLAs) Analysis & Improvement: Evaluate and synthesize violation trends, moderation errors, and system limitations to propose improvements for guidelines, workflows, and moderation tools Training & Updates: Conduct training sessions for new moderators and provide timely updates to the team whenever there are changes in regulations or safety policies.

At least 1 years of experience in content moderation, community safety, or operational support Comfortable with the day-on-day nature of moderation work, maintaining focus and consistency in a high-volume environment Strong presentation and communication skills, with the ability to explain complex rules clearly and fluently to others Analytical mindset to identify content trends and provide constructive feedback for process optimization Resilient and capable of handling sensitive content or incidents while following strict protocols High attention to detail and a proactive attitude toward learning new safety standards.

Location: Z06 Đường số 13, Phường Tân Thuận, Thành phố Hồ Chí Minh, Việt Nam