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Chăm sóc khách hàng tiếng anh - Dự án du lịch

An Nam

Quận Mười Hai, Thành phố Hồ Chí Minh, Vietnam
10 - 13 triệu0 - 1 yearsĐăng hôm nayNguồn: Glints
Ứng tuyển trên Glints

Tổng quan công việc

Receive and process customer requests via phone, email, chat and text messages.

Support customers with issues related to the following areas: travel, banking, e-commerce, airline tickets, etc.

Provide accurate information about products/services, policies, terms of use.

Guide customers to handle changes, refunds/cancellations of services, complaints.

Ensure the best customer experience, respond quickly and professionally.

Update special situations to management when necessary.

Work in one of the following languages: English, Japanese, Korean or Chinese, depending on the assigned project. Candidate

requirements:- High school graduate or higher.

Proficiency in one of the following languages: +English - Projects on travel, airline tickets, banking. (Nightshift 24/7)

Benefits:Income:

Specifically: +Candidates using English: Average total income from 10,000,000 - 13,000,000 VND/month (Including basic salary from 7.5 million - 8 million + Allowance + KPI). Attractive

benefits:

Full insurance (social insurance, health insurance, unemployment insurance).

24/7 accident insurance.

13th month salary.

Annual leave - Annual health check-up.

International, professional, modern working environment.

Clear promotion opportunities, in-depth training.

Kỹ năng chính

CRMcustomer supportcustomer servicecustomer relationship managementoutbound callcall centerhelp desk

Yêu cầu

High school graduate or higher.

Proficiency in one of the following languages: +English - Projects on travel, airline tickets, banking. (Nightshift 24/7)

Quyền lợi

Work Insurance

Career Path

Training/Certification

THR

Sales Commission

Thông tin bổ sung

Tín hiệu vai trò

Chăm sóc khách hàng, Nhân sự

Ngôn ngữ

Tiếng Anh, Tieng Nhat, Tieng Han, Tieng Trung