Call Center Officer

POSITION PURPOSE As a Call Center Officer, you are the first point of connection between BUV and future students. Every conversation is an opportunity to inspire confidence, understand individual aspirations, and guide students toward the educational pathway that best fits their ambitions. AREAS OF RESPONSIBILITY Lead Engagement:

Conduct intensive outbound calls to potential clients from the assigned...

POSITION SPECIFICATIONS Working Time: Full-time (Monday to Saturday). Shifts: Flexible shift patterns (8:30 AM – 5:30 PM or 12:00 PM – 9:00 PM). COMPETENCIES (Knowledge, Skills, and Abilities)

Educational Background: College or Bachelor’s degree preferred.

Linguistic Skills: Strong verbal and written communication in both English and Vietnamese.

Communication Style: Clear voice, confident telephone etiquette, and a patient,...

Thưởng: 13th month Tet bonus (for Vietnamese candidates) Annual cost of living adjustment and performance-based bonus

Chăm sóc sức khoẻ: Healthcare plan (private accident, medical, and dental insurance, including annual health checks)

Nghỉ phép có lương: 20 days annual leave, public holidays, and 5 days paid sick leave

Giải thưởng: Recognition & awards programmes

Hoạt động nhóm: Various staff events through the year (outings, year-end party, sports activities and other events)

Khác: Highly competitive salary package (plus

benefits:), start from 20,000,000 VND commensurate with

qualifications:/experience Education support for staff, their dependents and immediate relatives