Call Center Agent (Good English, Support Singapore Team)

Customer Interaction & Support - Answer inbound calls promptly and courteously, ensuring a friendly and professional customer experience.

Make outbound calls when required to understand customer needs, address concerns, and follow up on unresolved issues.

Engage in active listening, confirming and clarifying information to ensure accurate understanding.

Diffuse challenging or upset...

High school diploma or equivalent; additional customer service

qualifications:are advantageous.

Minimum 2 years of experience in customer service or call centre roles (preferred) - Strong verbal and written communication skills.

Excellent active listening and problem-solving abilities.

Ability to handle high call volumes and challenging customer situations in a fast-paced...

Thưởng: 13th month salary

Chăm sóc sức khoẻ: Accidence insurance 24, annual health check, compulsory insurance

Giải thưởng:

Reward on Tet/ Holidays/ Birthday/ Length of Service....

Global working environment - Career path development