Business Consultant

1.

Presales and conversion Handle presales calls based on assigned working shifts Analyze customer needs and consult suitable business solutions Follow up potential leads referred from CS, collaborators, or other channels Drive customers to actively use the app and convert to paid plans 2.

Customer care and retention Manage a dedicated list of VIP customers Conduct 1:1 onboarding, setup consulting, and handle special requests Monitor product usage and proactively recommend improvements Reduce churn and increase customer lifetime value 3.

Post-meeting follow-up and complex case handling Summarize

. This is not a ticket-based support role. The Business Consultant owns customer outcomes end to end, from initial consultation and onboarding to product adoption and value expansion. KEY

Yearly Bonus

Perform Bonus

THR

Career Path

Meal Allowance

Work Insurance

Employee Award

Training/Certification

Overtime Pay

Sales Commission