Business Analyst (Software Development)

You will work as a Business Analyst in our software development team to develop SaaS products that help 60,000+ merchants and top brands transform their business.

Participate in product prototyping, mock-up, and GUI design.

Gather, analyze, and translate business needs into documents such as business cases, business models, project scope, project description, functional specifications, user cases, user stories/PBI...

Verify team output (usability testing, validate “before” and “after” results from the changing system, acceptance testing...).

Support the creation and maintenance of project documentation, including glossaries, lesson learned, user guides...

Manage change requests.

Keep up to date with new trends and best practices in business analysis and share knowledge with colleagues.

our Skills and Experience Experience: Minimum 2+ years of experience as a Business Analyst in the Software/IT industry. Background: Strong preference for candidates with experience in Outsourcing companies or those who have managed projects for diverse clients. Project Scope: Proven track record in Enterprise-level projects and large-scale systems involving multiple modules and stakeholders. Requirement Management: Proficient in eliciting, analyzing, and clarifying business

requirements:from clients and internal business teams. Documentation: Ability to produce high-quality business documentation, including BRD, URD, SRS, workflows, and wireframes. Collaboration: Experienced in working within cross-functional teams, including PMs, Developers, QA, UI/UX designers, and integration partners. Problem Solving: Strong capability in analyzing complex business flows, proposing system solutions, and managing Change Requests (CR) effectively. Domain Knowledge: Priority given to candidates with experience in CRM, Loyalty, OMS, ERP, POS, eCommerce, or system integration. Stakeholder Management: Excellent communication and stakeholder management skills, especially when working directly with corporate clients. Analytical Thinking: Logical mindset with strong analytical skills and the ability to track projects from the requirement phase through to UAT and Go-live. Technical Skills: Preferred experience with API integration, third-party system integration, and data mapping.

Why You'll Love Working Here HARAVAN is the first and leading company in Vietnam that provides the One-Stop SaaS Commerce Platform in Vietnam. HARAVAN is now serving 60,000+ businesses including top brands such as Maison, Phương Nam Retail, Thiên Long, Couple TX, Kềm Nghĩa, Nutifood, Marc, La Vie, K&G,… HARAVAN is the first Vietnam commerce solution provider was chosen by Google, to join the Google Launchpad Accelerator program at Google headquarter. And the first Vietnam partner as a business solution provider for the Facebook Messenger platform. Dynamic and friendly working environment. Work in truly Agile Software Development teams. Work with young, talented, and enthusiastic colleagues. Work with the latest technologies (microservices, CI/CD, .NET Core, React, React Native, MongoDB, Elasticsearch, Google Cloud Platform, Kubernetes...). Our attractive offers include: Attractive salary and

benefits:package. Working environment: dynamic, challenging and great teamwork. Development opportunities: great career path, working with a talented team, approaching newest technologies, and challenging with new projects. Annual Leave: 13 days per year. Your annual leave will be increased by 1 day per 3 years of seniority at Haravan. Annual bonus - 13th-month Salary( based on company business performance and your personal working performance.) Engagement activities: Learning & Sharing workshop, Company Sharing Session, Team building, Haravan's birthday, Year-end party… Gifts for your precious moments & special Vietnam holidays. -------- Working Hours: 8:30 AM - 6:00 PM, Monday to Friday (Saturdays and Sundays off). Thank you for your interest in the career opportunity at Haravan. Only shortlisted applicants will be contacted for an interview.