Business Analyst (ERP/Logistics)

Location:

Cau Giay, Ha Noi - Tan Binh, Ho Chi Minh

Business Analysis & Consulting Analyze customer business processes and identify opportunities for improvement and digital transformation. Gather, document, and validate business

requirements:from customers and stakeholders. Translate business

requirements:into functional specifications and solution designs. Conduct workshops, interviews, and requirement analysis sessions with clients. Provide consulting services and recommendations based on industry best practices. Solution Design & Delivery Collaborate with customers and internal teams to design effective business solutions. Prepare business process flows, functional specifications, and system documentation. Support system implementation, testing, user acceptance testing (UAT), and go-live activities. Identify gaps between business

requirements:and standard system capabilities and propose suitable solutions. Assist project managers in planning, scope management, and project execution. Stakeholder Management Act as the primary point of contact between customers and project teams. Work closely with business users, managers, developers, and project stakeholders. Facilitate meetings, workshops, and project discussions to ensure alignment. Manage customer expectations and support issue resolution throughout the project lifecycle. Team Collaboration Work closely with Project Managers, Developers, QA Engineers, and Solution Architects. Support project documentation, process improvement, and knowledge sharing activities. Participate in project planning, review meetings, and continuous improvement initiatives. Mentor junior consultants and support capability development within the team. Domain Expertise Candidates with experience in one or more of the following domains are highly preferred: Logistics & Supply Chain ERP Systems Smart Factory / MES CRM Solutions Sales & Distribution Manufacturing Operations Warehouse Management Procurement & Inventory Management

Minimum 4 years of experience as a Business Consultant, Functional Consultant, Business Analyst, or similar role. Experience in at least one of the following domains: Logistics ERP Smart Factory / MES CRM Sales Management Strong business process analysis and problem-solving skills. Experience gathering and documenting business

requirements:. Ability to communicate effectively with both business users and technical teams. Experience participating in software implementation or digital transformation projects. Strong presentation, communication, and stakeholder management skills. Highly organized, proactive, and customer-oriented. Advanced English communication skills (speaking, writing, reading, and listening). Preferred

Qualifications:Experience with SAP, Oracle, Microsoft Dynamics, Salesforce, MES, WMS, TMS, or similar enterprise solutions. Experience working in Agile or Waterfall project environments. Experience leading workshops and managing customer-facing activities. Knowledge of manufacturing, logistics, or enterprise business processes.

Well-trained and dedicated to being able to catch the pace smoothly Basic salary: It will be based on the ability of the candidate and the general salary framework set by the company. Salary review based on performance every 6 months if your basic salary is less than 30,000,000 VND. If your basic salary is from 30,000,000 VND, it will be reviewed every year 13th-month salary and bonus for holidays Team building once a month Company trip: 1 time/year Full social

benefits:in accordance with the company and the law of Vietnam Professional environment and clear procedures. Great opportunity to improve English Opportunity to learn Logistics and professional management system of project development process (Please be noted that only selected candidates will be contacted via phone)