Business Analyst - AI

Understand the client’s business processes and

requirements:. Collaborate with Product Owners and AI leads to analyze needs and translate them into AI-driven solutions for Everfit. Work with stakeholders to identify opportunities for AI in workflows, define success metrics (e.g., accuracy, efficiency, personalization), and support end-to-end validation of AI features. Create clear documentation including Business Requirement Specs, workflows, User Stories, Acceptance Criteria, and wireframes (when needed). Work with the development team to ensure

requirements:are implemented correctly, maintaining traceability across

requirements:and implementation. Support AI product validation: help define evaluation criteria (precision, recall, user acceptance), assist UAT, verify issues, and validate AI behavior against business expectations. Act as the bridge between stakeholders and technical teams, clarifying

requirements:in both business and system perspectives, and facilitating communication across teams.

At least 3 years of experience as a Business Analyst or related role. Solid foundation in Web & Mobile app development workflows. Strong English communication skills (verbal and written). Excellent organizational skills, attention to detail, and ability to multitask. Strong problem-solving and conflict-resolution skills. Self-motivated, adaptable, and able to stay focused in a dynamic environment. Experience refining

requirements:with customers/stakeholders, especially where outcomes may be probabilistic rather than deterministic. Understanding of AI/ML concepts (e.g., training data, model accuracy, bias, evaluation metrics), with the ability to explain them in simple, business-relevant terms. Nice to have: Prior experience in AI, SaaS, fitness/health tech, or data-heavy domains. Familiarity with Agile/Scrum and AI product lifecycle workflows. Experience with data annotation, model evaluation, or A/B testing.

Compensation &

Benefits:Competitive salary with 13th-month pay and performance bonus. Paid leave — vacation, sick leave, and maternity leave. Full social insurance coverage and premium healthcare

benefits:. Build Your Career with Impact Be part of a mission-driven company that's transforming human potential. Empower over 200,000+ coaches in more than 200 countries — including Olympic athletes, military trainers, rehab specialists, and celebrity coaches. Make a global impact while building a meaningful, purpose-driven career. Continuous training and mentoring. 1–2 performance reviews annually. Work Environment English-speaking, international environment promoting open communication and collaboration. Work alongside world-class talent from companies like Apple, Meta, Uber, Patreon, and Nike, united by a shared passion for impact and excellence. International team for global career growth. State-of-the-art equipment provided. Beautiful working environment near Danang's city center (Dragon Bridge) and Hanoi office. Health & Wellness PVI health insurance program and annual health check-ups. Active sports clubs (football, badminton, pickleball) and company retreats. A modern pantry designed for relaxation and social connection. Monthly wellness and learning workshops to recharge and grow.