BenQ Customer Service PM/After-Sales Specialist

Job summary: Responsible for managing overseas repair centers and optimizing after-sales service operations, including RMA/DOA processes, inventory, and cost control. Provides technical support for B2C and B2B products, handles customer complaints and quality issues, and supports project-based tasks while adapting to new challenges. Key

responsibilities: Service Operation 1.) Manage overseas subsidiary repair centres 2.) Define after sales service (RMA/DOA)...

Minimum 1-2 years of relevant experience in Customer Service.

Bachelor’s or Master’s degree in Computing–related / Information Technology–related, or a related discipline.

English proficiency required (Listening, Speaking, Reading, and Writing).

PC DIY capable

Customer-oriented mindset

Creative and can think outside the box

New graduates also welcome!

Máy tính xách tay: High-configuration laptop provided on Day 1