Account Team Lead

HEDIMA - Agency by METAMED provides marketing services to businesses in the healthcare sector: pharmaceutical companies, medical device companies, hospitals, and health brands. HEDIMA's difference lies in two words: Insight – HEDIMA understands the healthcare industry from the inside through its medical and creative teams, combined with METAMED's digital health platform, which has millions of users and thousands of doctors. Impact – HEDIMA doesn't stop at creating beautiful content; it transforms a deep understanding of people and medicine into creative communication – not just providing information, but truly inspiring behavioral change. From IMC campaigns, medical content & marketing tools, activation, and performance optimization – HEDIMA takes healthcare messages further along the target audience's conversion journey. II. Job Overview Account Leader at HEDIMA is responsible for:

Leading a team of Account Specialists to develop long-term relationships with clients;

Liaising between clients & internal teams to ensure successful delivery of HEDIMA solutions according to client needs;

Achieving assigned business targets. 1. Duties and

Responsibilities: Project Management:

Receive client briefs, clarify their needs & consult clients on HEDIMA's services and solutions;

Monitor the project team in developing & executing projects;

Negotiate with clients/suppliers to achieve the highest profit at the lowest cost;

Manage risks & solve problems that occur during project execution. People Management:

Build a strong Account team and manage/coach team members;

Collaborate with internal teams to ensure they fulfill all client

. Client Relationship:

Build strong client relationships to maintain current business & acquire new clients;

Monitor all project activities and resolve complaints to ensure maximum customer satisfaction;

Focus on improving the client experience. Process Management:

Work with the accountant/admin to track contract payment progress, monitor cash flow & liabilities.

Manage the progress and efficiency of client services to achieve business targets & report to the BOD as required. 2.

Requirements:

At least 3–4 years of experience in Sales/ Marketing/ Account roles at pharmaceutical/ media/ advertising companies;

At least 1 year of experience in people management;

Excellent communication/presentation/negotiation skills in English & Vietnamese;

Expertise in marketing & digital marketing;

Project management & interpersonal skills;

Client service mindset;

Medical background (Doctor/Pharmacist) is an advantage. 3. Salary and

Perform Bonus

Career Path

Training/Certification

Health Insurance