Tổng quan công việc
Manage and grow a portfolio of existing B2B clients across multiple industries - Drive timely renewals and increase customer lifetime value through upselling relevant SaaS solutions - Build strong relationships with C-level stakeholders and internal champions - Quickly master 60+ applications across Base’s 5 solution pillars to provide accurate, consultative guidance - Handle objections, resolve issues, and maintain client satisfaction throughout the post-sale journey - Collaborate with Customer Success, Product, and Sales teams to deliver ongoing impact to clients - Track performance metrics and report on revenue retention and expansion What We’re Looking For Top 3 must-have qualities:
Strong interpersonal intelligence: Sharp, tactful, and emotionally intelligent when handling client needs, concerns, or pushbacks especially with high-level executives.
Tech-savvy & quick learner: Able to understand, navigate, and explain complex SaaS products (60+ apps) with speed and clarity.
Sales mindset & execution: Experienced in client retention, upselling, and relationship-based sales. Able to manage a high volume of accounts with consistent follow-ups and strategic thinking. Background
Kỹ năng chính
Yêu cầu
2+ years in account management, client success, or B2B sales (preferably in SaaS, tech, or consulting) - Proven track record in hitting renewal and upsell targets - Comfortable working in a fast-paced, high-growth environment
Thông tin bổ sung
Sales
Thac Si